When caring for a confused resident, a nursing assistant should:

Providing simple directions is essential when caring for a confused resident. Individuals with confusion may have difficulty processing complex information due to cognitive impairments or memory issues. Simple, clear instructions reduce the risk of misunderstandings and help the resident follow directions more easily, leading to safer and more effective care.

Using straightforward language allows the nursing assistant to communicate effectively, ensuring that the resident understands what is being asked of them without feeling overwhelmed or anxious. This approach fosters a supportive environment where the resident can feel more secure and less confused.

In contrast, using complex and varied instructions could lead to frustration and an inability to follow through, which may exacerbate the resident's confusion. Similarly, avoiding verbal communication entirely would eliminate an important way of providing guidance and reassurance, which is critical in caring for someone who may feel disoriented. Allowing a confused resident to wander freely poses safety risks, as they might inadvertently harm themselves or get lost. Thus, giving simple directions is the most appropriate and effective strategy in this context.